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  YOU ARE IN: LOGIK IR100 REPAIRS

We ARE here! There is a moan on one of the news groups that we don't answer our emails. Well anyone can be busy or have a bad day but we DO try to answer every email that we receive - within a few days at most. So if you email and don't get a reply please don't just moan. Perhaps we didn't get it, check that you have actually sent the email and it's not stuck in your out box - then try to send it again.
Also check that our reply isn't trapped with your ISP as spam. Thanks!

Logik IR100 Internet WiFi Radio

 

UPDATED SEPTEMBER 2013


A FEW LOGIK IR100 PARTS NOW AVAILABLE

As I am no longer able to do repairs I have decided to dispose of a few Logik IR100 spare parts that we have lying about. It's "First come, first served".
Sorry, we do NOT have any spare Reciva IR100 control boards for sale at present!

You are solely responsible for fitting parts purchased. If you don't feel confident, don't buy.
This is just a way to help people - we are NOT a business.

WE CURRENTLY HAVE THE FOLLOWING RADIOS AND PARTS FOR SALE

IR 100 RADIO PARTS FOR SALE

PLEASE click (F5) your refresh button to make sure you are up to date with sales before contacting us.

Display unit, complete with leads. Removed from working radio. From memory it was nice and bright.

  £12
P&P £5
USB Dongle used as the wireless network board in these sets.
TESTED GUARANTEED WORKING
SOLD £15
P&P £2
Tuning knob (large) - clean   £5
P&P £2
Volume knob (small) - clean
The one everyone wants as they fall off when you move home!
SOLD £8
P&P £2
Control board with fitted NEW selector switch - This fixes the bad select fault. We don't have any more switches so this is your last chance!   £18
P&P £5
FULLY COMPLETE IR100 with smart cabinet. This radio is not working but has a Logik board that was removed from a working radio so it's probably not a major fault. NO GUARANTEES THOUGH. I am no longer well enough to fix them. Boxed (very rough box) Some back screws needed - I'll try to look them out before sale. SOLD £24
P&P £12 yes, sorry.
Front, complete with loudspeaker and press buttons. Some minor marks on the grill, otherwise not bad at all BUT one of the lugs broken off. Should not be a problem there are 5 more!   £12
P&P £8 (because of weight of spkr)
PCB that the Logik control board and dongle plug into. SOLD £3
P&P 2.50
Wooden cabinet Quite clean but obviously used.   £8
P&P £8 (size and weight)
Another radio not complete as the Logik board and USB wireless board are missing. Cabinet looks well used. Quite nice box.   £17
P&P £12 again
If you are interested please email logik@horstedkeynes.com Do NOT PayPal to this email address - we will give you the right address - this stops two people paying for the same item.

Payment by PayPal to the special address that we will give you NOT the above address. The goods are not yours until you actually pay and we reserve the right to sell to another person if you don't pay immediatly. If you don't like the price, then please don't buy we will not accept offers. Please remember there are no Logik IR100 parts being made now so this is probably your last opportunity to buy any spares. Overseas P&P please ask and we will check. If you have not posted a package lately please check the current Royal Mail postage price - you will be astounded! There are NO RETURNS O.K.? NOT because we are dishonest or are "trying it on" but simply because I do not want any problems so we are selling these parts as only BELIEVED working, OR NOT as stated - please see descriptions.   I am not a business, just an enthusiast, please don't try it on! PLEASE NOTE I only go to the Post Office twice a week. I am actually quite friendly but have been stung once too often!

IF YOU CAN COLLECT THEN THE PRICES WILL GO DOWN AS WE DON'T HAVE TO PACK! IT WILL BE WORTH THE TRIP AND YOU WILL PROBABLY GET SOME FREEBIES THAT I CAN'T BE BOTHERED TO LIST!
WE ARE IN SUSSEX JUST OVER HALF AN HOUR DOWN THE M23 FROM THE M25.

 

UPDATE CONCERNING THIS ENTIRE PAGE AND IP RADIOS GENERALLY
August 2013

The Logik IR100 internet radio has now been available for more than 5 years. They were made very cheaply (too cheaply)  in China and imported to the UK for the Dixons Stores Group and have never been too reliable - for some of the reasons look lower down this page. In the last few months our email inbox has been growing larger each day - mostly containing emails about Logik radios with faults of a terminal nature. In fact it is true to say that radios that have been plugged in continuously are now more likely to be faulty than not! If YOU have had your radio plugged in for years and it still works then you can count yourself lucky indeed! You probably live in an urban area where the electricity supply is reliable and comes in underground, as constant mains failures are definitely a major cause of problems in these radios. The time is right for a replacement model to be designed. So what to do?

"Alternative" internet radio available in the UK for less than £50

Ebuyer who we can recommend as a reliable UK company have in stock a small internet radio which they are presently selling for just under £50. This is the same model that has been available on eBay for the last 6 months, but you had to order it direct from China.

The set is very small but has a built in rechargeable battery which lasts up to 15 hours. It does not however have built in media streaming from your local network so you can't listen to your own recordings, nor is it Reciva based so there probably won't be facilities for BBC listen again etc.

We have now put a comprehensive review on this web site, please click here to look at it.

Thanks to Mario for putting us on to this.

As far as we are aware there seems little on the market comparable with the Logik IR100, but see the insert above just found. Roberts make a great Internet radio - my son has had one for 2 years, it cost £150 and has now gone up to £170, which proves how good it is! Others manufacturers make IP radios, one is available on eBay for about £70 or so. The model is much smaller and the audio quality is not nearly as good as the Logik.

The reason for these paragraphs therefore is to ask if YOU know of an IP Internet radio that retails for £50 or so PLEASE let us know so that we can tell others.

It seems manufacturers are missing out here too. There is certainly a demand for a reasonably priced IP or Internet radio, yet nobody seems to be marketing them properly. I expect the main reason - and the main reason why Dixons dropped the Logik - was the problem explaining the concept and installation of a radio that uses a wireless router rather than an aerial. However I think that with I Phones and similar the public are now better informed at the possibilities of using their router with other things than computers. IP addresses and subnets are now far better understood. How about it manufacturers?  I have been fixing these radios since they first came out, used to work as an engineer for the BBC, and would be delighted to advise an entrepreneur or manufacturer about the necessary, and unnecessary, facilities needed!

There is no reason at all why a reasonable quality IP radio could not be manufactured in China for $15 FOB. That would mean that it would sell for £55 - £60 in the UK and the equivalent cost in the rest of the world. It CAN be done! Please get in touch if you'd like my advice on design or can suggest on suitable models. My dedicated address is logik at horsted keynes dot com (all lower case no gaps). 


The Logik IR100 is an Internet Radio also known as a Wi-Fi or Web Radio; that is it connects to your existing home wireless broadband network and enables you to connect to any of more than 8,000 radio stations almost anywhere in the world without needing a computer! It also lets you listen to audio files that are stored on any computer on your home network and works particularly well with the new Microsoft Home Server that is discussed elsewhere on the Horsted Keynes web site. Alternatively you can listen to more than 24,000 audio streams from all over the world such as the BBC podcasts! Unfortunately many of the people employed to sell these radios don't explain that for them to work you must have a working wireless network in your home but you do not need a computer at all! If your internet radio doesn't work with your wireless network then we can modify your receiver to work instead with a wired network - more on this later.

An internet radio station can use a number of different codecs including Real Audio (RA), Windows Media (WMA) and MP3 (that's mp3 ;-) and this radio will work with all these and more. Any operating parameter can be altered by firmware updates which are automatically downloaded not from the manufacturer's web site, as would be normal, but from reciva.com who make the processor board that is at the heart of this and many other Web Radios. Their web site also updates the IR100's internal list of radio stations and acts as a hub to store your personal preferences. At present this is all provided free of charge but we think it only a matter of time before they are forced to start charging for their services. A recent posting from their owner says that their service will stay free however, we do hope so!

So to make it 100% clear, as received this radio requires a working wireless home network like a BT Home Server or a Netgear or Belkin Router - any make will do! Your network can be encoded or in the clear and you do not need a computer running anywhere in your home to listen to internet radio! Besides this you can also listen to all the stored "on demand" programmes on the BBC web site as well as podcasts. This sort of radio can be a very useful addition to your home entertainment setup and is capable of giving really good quality audio which can be fed into your home Hi-Fi through a socket on the back.

They are frequently used as a bedside radio and for this they have a built in alarm clock. Alternatively perhaps you prefer to listen to the "Today Programme" or a repeat of "The Navy Lark" in the kitchen. There is a very high quality 8 Watt mono loudspeaker inside as well as the afore mentioned stereo headphone or HiFi socket on the rear.

Now these are some of the plus points of this radio, but like any technology they also have their problems!

Firstly, be very careful where you buy your Logik IR100. If you buy new at full price (if you can find on in a shop these days) then there is no problem, but unfortunately whilst this design is still being made (in a variety of colours) it is no longer being sold by PC World or Curry's so the second hand route seems to be the way that you must go. The problems can come when you buy one of these radios from an eBay seller who does not disclose that they are selling units that have been returned as faulty or are customer returns! They often "forget" to mention this in their product descriptions then sell the radios as "new"! Now some of these radios will have little wrong with them as they were just returned by people who bought them without realising they needed a home wireless network to make them work. Some other radios bought from eBay will have serious faults (frequently intermittent - important see below) which do not show up until several days after purchase, and items bought on eBay do not come with any guarantee at all! Caveat emptor, and then caveat again!

One tip is to see if the seller includes an instruction book and a box in the sale. Whilst not infallible if these accessories are included then at least you have a chance of getting a genuine bargain.

The most well known and common fault with this model of Logik radio is a loud mains hum that emanates from the loudspeaker even when the radio is switched off. This can be particularly annoying when the radio is placed on a bedside table as the hum cannot be turned off without removing the power and stopping the alarm! There is a fairly simple modification that many can do at home to make this hum much quieter, please get in touch with us if interested. Sometimes the selector switch is intermittent or slow to register while other problems are a general lack of wireless sensitivity.

Then there is the fault that causes some headphones to fail if they are left plugged in when the radio is switched on, this has happened to us - twice now! This is because of a design flaw that gives a large power surge when the radio is switched on from cold. As well as the left/right control knob being faulty quite often the selector switch itself which is built into the left/right knob gets "iffy" and has to be pressed very hard before it works. This means that after a few hundred presses (and you have to press this button at least four or five times every time you select any station) the switch mounting plastic breaks off completely and the radio is rendered completely useless. Fixing this problem involves replacing the rotary encoder.

Another problem has been around from new, these radios sometimes "brick", a term which means that they just sit there looking at you with no light showing at all. The problem is sometime preceded by the sound "babbles" and then the radio simply fails to turn back on. This is becoming a more frequent problem as these radios get older. There are other causes and such faults can sometimes be fixable but dead radios are seen much more often as the design gets older.

WILL MY LOGIK IR100 WORK WITH THE THREE MiFi DONGLEill?

We were recently asked this question and it's a good one so we thought we would try to find out for you.

The MiFi is a small dongle sized device that includes a Three mobile internet connector and a four way wireless router. It is designed to enable you to connect your wireless computer to the Three internet when either away from home or if you simply prefer to use the Three wireless network.

To cut a long story short Three block several ports on their connection, some of which are used by the Reciva Barracuda control module.

So "no" the Logik IR 100 Radio will not work when using a MiFi for internet connection. Sorry!

LOGIK IR100 LINES MISSING OR DIMMED ON THE DISPLAY

As this involves a lot of disassembly WE WILL NOT BE RESPONSIBLE if the following suggestion doesn't work for you, so please only attempt it when the radio is otherwise useless. Having said that this is not the most difficult repair either. It just requires care.

As these somewhat cheaply made radios age they are beginning to develop some of the faults common to ordinary radios that come from China. One of these is a display that is either corrupted or has lines dim or missing. Below is a picture of a humdinger of a fault that appeared on one of these radios whilst in our workshop. As you will see not only is the very top line dim but the bottom two lines are actually showing as double height Cyrillic! This just shows what a microprocessor controlled display can do when it goes iffy!


An unusually bad display in our workshop. Apart from the double height
third line, if you look at the very top of the S in the display you will see that it is slightly dim.

Now whilst this problem may look catastrophic it can in many cases be fixed without even switching on a soldering iron. You DO however need to be confident enough to open the case and then completely disassemble your radio. If it's just one or two lines missing or even just dim then if you are not confident we suggest that you leave well enough alone!

If you do decide to go ahead then we won't waste your time with all the safety rules, take them as read. Just make sure your radio is completely unplugged from the mains (doh!) and probably best left for a few hours so that the capacitors can discharge.

To attempt a fix of this problem you need to get at the display module which is right at the front. We have some notes here which although written for another problem on these radios may well be of help to less experienced people. View it here http://www.horstedkeynes.com/openir100.html .

Once the display board is removed from your radio you will see 6 tabs that we have circled in red. You need to loosen these tabs, wiggle the display a bit to wipe the contacts and then retention them. That's the fix! You see the electricity gets to the display through some "conductive sponges". These are very clever devices that were first used in pocket calculators and are sandwiched between the display itself and the back of the display control board shown above. The advantage of using a conductive sponge is the manufacturer saves many tiny electrical connections, the disadvantage is that is all that there is to conduct the electricity. Over time the sponges begin to deteriorate and flatten so you get poor connections, often improving as the radio heats up. To effect a semi-cure you have to loosen and then put the display back where it was but now under a little more tension. This should buy you a few more years' use.

Shown above are the six tabs on the back of the display module that require re-tensioning. The four black blobs are, believe it or not, complete microprocessors that decode the data from the Barracuda Module into letters and numbers. There are probably 7 or 8 million transistors under each one! There is a lot to go wrong in these radios and this is why you can get problems like double height Cyrillic symbols!

After reassembly it is quite common to get no display showing at all or perhaps a line that is lit but not showing any letters. This is caused by the microprocessor crashing.  To fix this you need to reboot the entire radio from the Barracuda module. The easiest way to do this is plug in the radio to the mains but after having removed the network card from the USB socket. With luck you will then see "No network Card Present" bright and clear on the display. Do NOT plug the network card back in until you have switched the radio off. Yes we know that some people advise plugging it in as the radio starts up. In our experience this is one great way to blow the Barracuda module entirely as the USB is not buffered and gets its data straight off the Barracuda board control lines. Another cost saving of a couple of cents for three transistors that causes bricked radios!

Please let us know how you get on for you and if it works a few pounds Paypalled to us to help cover our hosting costs would be greatly appreciated!

Remember as stated above only try this suggestion if you know what you are doing or have nothing to lose such as with an otherwise unusable radio. The fault above is to try to fix a corrupted display, a totally blank display on a radio that does not even light up - that's a "bricked" radio - will NOT be cured by the above procedure.

Read on for details of this rather common problem.

 

 DEAD "BRICKED" LOGIK IR100 RADIOS - A POSSIBLE CAUSE DISCOVERED

We believe that we may have found one of the main reasons why these radios fail so often and why when they fail they frequently "brick", i.e. go completely dead with no display and no sound. Once dead these radios seem to stay dead!

The Reciva Barracuda board inside these sets is the absolute heart of the Logik IR radio, it controls every function from decoding the sound, working the display, talking to the internet  to decoding the volume control. When this board fails the radio goes completely dead with no display at all and of course no sounds to listen to. The little red light inside also SOMETIMES goes out but we have recently discovered that some different makes of module stay alight.

This Reciva board requires two voltages to work, one at 3.3 Volts and the other at 5 Volts. This power comes from the radio power supply board fixed to the rear cover via a ribbon cable. This power supply board is made to the lowest standard that we have seen for ages, the soldering is poor, the components are cheap and put in at any odd angle, and the supply voltages go from this power supply to the Reciva board via ribbon cables that are held in place at one end with hot melt glue! Like the rest of the Logik made parts it's a complete and utter mess.

Now the 5 Volt supply is controlled by a large 3 pin 1 Amp regulator on the power supply board; the regulator is screwed to a large heat sink to help keep it cool. Heat sinks are made from heavy lumps of aluminium so they should be fixed to the circuit board first and the regulator then attached and soldered in. This makes a solid module which is secure and safe. In these sets the heatsink is often not attached to the board at all (or the fixing is lose) so the 3 thin regulator wires support not only  the weight of the regulator itself but that of the  heatsink too. It is therefore not surprising that these wires come lose or even break causing the 5 Volt supply to become intermittent and eventually fail. When this happens the one missing voltage puts the Reciva Barracuda control board into a funny mode (often starting with a "gurgling" or "bubbling" type of sound) and the radio switches itself off never to return! Thereafter the radio completely fails and stays completely dead and useless. In modern parlance it is "bricked"! Fixing a bricked Logik IR100 is not easy as it requires the processor to be reprogrammed. We did have a way to reflash the boards but are unfortunately no longer able to do this.

There is sometimes a warning that this failure is about to happen when the radio makes loud crackling type sounds, for some odd reason often when listening to a pre recorded "listen again" file. If this crackling starts on your radio get it fixed immediately by a competent engineer or start to look for a new internet radio! At this stage the repair takes just a blob of solder and some heatsink compound. This fault is one reason why you should never buy one of these radio from eBay when it is described as having an intermittent fault! The seller may well not know that their radio is about to expire so how can they warn you - that's even if they wanted to!

Once the radio stops lighting up, even if you get the original connection resoldered it's too late, the control board stays dead as it is corrupted and stuck in this funny mode which prevents it booting up. We believe this one lose 5 Volt connection caused by poor construction and poor design is the main reason why the Logic IR100 radio is becoming so unreliable.

So whose fault is all this?

The Chinese radio maker must take the main responsibility as their construction is dreadful with many poorly fitted parts that require manual resoldering after automated assembly, and the design using glue to hold wires to the board must be deplored. But the designers of the Reciva processor board must also take some responsibility as their board requires three separate voltages to work. One is already converted from another on the board but why chose to have the other supply come such a long way? Had they placed one more power regulator on the Reciva control board itself it might have cost them 50p more to manufacture, but these radios controls could be have been run from a single 5Volt supply which if it failed would not be terminal. It's only when one voltage fails while another stays working that the problems start! There would in our humble opinion, be far fewer dead logic radios in land fill sites or boot sales had this been thought of.

If your radio has "bricked" we would love to hear if you had the warning symptoms described above. And if you have managed to fix a "bricked" radio naturally we'd love to know how you managed it! We believe that a micro processor expert might be able to make some spare cash reflashing these "bricked" Reciva modules, by copying from a working set (although the electronically stored serial numbers would need sorting out). How about it? Please email logik@horstedkeynes.com with your thoughts or suggestions as to how we can get these great little radios working again.

We are retired electronics engineers and are able to fix some of the problems with these radios however some of the parts are "specials" which are hard if not impossible to find!

Unfortunately we are no longer able to buy most broken radios however if you are in Sussex and can deliver by hand then do still get in touch if you have a radio to dispose of - working or not

Your radio may not have sound but it must light up (even if it just shows squares in the display) for us to be able to pay you proper money. We will still make you an offer if your radio is completely dead and does not even attempt to light up when switched on but in this case the main Barracuda module has probably gone and we would only be able to offer you a small sum for it.

Because of the large number of these radios going wrong these days and also because of storage problems we are unfortunately not able to accept every radio offered particularly if you expect a lot of money for it. If we are not able to do a deal the first time then please do consider asking us again a few weeks later when we may have some cash or storage room to spare. It is better than dumping a broken radio in the landfill, isn't it?

If you would like to contact us please email logik@horstedkeynes.com with whatever details you have about your set and with any faults or symptoms clearly stated so that we can see if we are able to help you. Needless to say you must be the owner of any radio that you intend to sell us. Fair enough?


This is all a hobby - we are NOT a business so please don't expect that sort of service!

Roberts make a wonderful radio that covers ALL wavebands from VHF via Digital Radio to Internet Radio, it sells for nearly £200; your Logik probably cost you £40 new - remember you gets what you pays for!

If you get in touch, we may take a few days to reply. If you do not hear from us within say a week at most please feel free to email again as sometimes messages just do not arrive, or our answer gets trapped as spam the first time.


September 2013 clarification

These sets are becoming increasingly unreliable. When you consider that many of them are 5 or more years old this is hardly surprising. As mentioned above they were badly made when new, on top of their being made of the cheapest, lowest quality parts imaginable, this makes them more than likely to fail sooner rather than later.

In the past we have been happy to take a look at any faulty Logik radio that arrived at our door. Regretably we are no longer able to do this and must point out that the commonest faults can be caused by any of a number of parts and our stock of parts is severely limited - we are not a business after all!

For this reason we feel that it is time to state that we are no longer able to offer a repair service (except in exceptional circumstances). Apart from the odd exceptional case however we regret that repairs must now come at the end of our list of priorities.

 

   
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